PRIVACY POLICY

PROTECTION AND MANAGEMENT OF PERSONAL DATA:

GENERAL INFORMATION:

LES CANOES DU MARAIS is committed to protecting your personal data. It is committed to ensuring the highest level of protection for your personal data in accordance with the French Data Protection Act (French Data Protection Act). This Data Protection Charter describes how LES CANOES DU MARAIS, as well as all entities belonging to the same group, process your personal data when you use our website and mobile applications made available to you. Our charter also covers other channels through which your personal data is collected, including by telephone when you contact our customer service or directly at our agency. Each solution or service processing your personal data may, in its own terms and conditions of use, have privacy rules that complement this charter. For information on the protection of personal data, you can also consult the French Data Protection Commission (French Data Protection Commission) website www.cnil.fr. User: Internet user connecting to and using the website https://www.les-canoes-du-marais.com/

THE DATA WE COLLECT:

In France, personal data is protected by Law No. 78-87 of January 6, 1978, Law No. 2004-801 of August 6, 2004, Article L. 226-13 of the Penal Code, and the European Directive of October 24, 1995.
On the website https://www.les-canoes-du-marais.com/, the website owner only collects personal information about the user for the purposes of certain services offered by the website https://www.les-canoes-du-marais.com/. The user provides this information knowingly, particularly when they enter it themselves. The user of the website https://www.les-canoes-du-marais.com/ is then informed whether or not they are required to provide this information.

The website https://www.les-canoes-du-marais.com/ collects your personal data when:

• When browsing the website,
• When creating an account,
• When submitting a contact form. The data collected may include your first and last name, address, email address, and telephone number.
• When subscribing to the newsletter,
• When ordering online,
• When paying online.

SPECIAL CASE OF THE NEWSLETTER:

Email addresses collected as part of the mailing list are only used to send our newsletters. You can unsubscribe at any time by simply clicking on the unsubscribe link in each email sent.

USE AND TRANSMISSION OF YOUR PERSONAL DATA:

No personal information of the user of the site https://www.les-canoes-du-marais.com/ is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the hypothesis of the purchase of the site https://www.les-canoes-du-marais.com/ would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data vis-à-vis the user of the site https://www.les-canoes-du-marais.com/.

This data will be processed automatically or not by LES CANOES DU MARAIS, data controller, and is intended for LES CANOES DU MARAIS and its service providers (suppliers, delivery people, partners).

The automated processing of your personal data is intended to process your order, your subscriptions to our Newsletters, the creation and management of your account, and more generally the management of customer and commercial relations.

The provision of personal data collected for the purposes of distance selling is mandatory for the confirmation and validation of the customer’s order as well as its tracking and shipping. This data may be transmitted to LES CANOES DU MARAIS service providers for the following reasons:

• For the sole purpose of ensuring the proper execution of the order, and in particular its delivery, according to the options selected by the customer when ordering (e.g., method and location of collection); where applicable, these may be checked upon collection or delivery.
• The compilation of statistics

By using the site https://www.les-canoes-du-marais.com/ and transmitting your data, you accept these transfers.

THE DURATION OF STORAGE OF YOUR DATA:

Your personal data is retained for the period necessary to fulfill the purpose for which it was collected. For example, when you purchase a product online or in-store, we retain the data related to your purchase, allowing us to execute the specific contract you accepted. We then retain your personal data for a period allowing us to process or respond to complaints or requests for information regarding the purchase.

Your data may also be retained so that we can continue to improve your customer experience.

The data collected about you will be retained for the period necessary to fulfill the purposes described above, namely 3 years from the end of the business relationship, i.e., the date of the last contact from the customer.

Personal data concerning you may also be kept for longer periods under specific legal obligations or in view of applicable legal limitation periods, for example:

• 13 months for cookies from the time they are placed on your computer or device,
• 3 years for customer identification data (last name, first name, email address, telephone number, etc.) after the end of the business relationship.
• 6 years for tax documents,
• 10 years for accounting records,
• Where applicable, for the entire duration of any dispute and until all legal remedies have been exhausted.

EXERCISING YOUR RIGHTS:

In accordance with the “Informatique et Liberté” law of January 6, 1978, you have the permanent rights indicated below:

You have the right to request access to and rectification of your Data.
• You have the right to request the restriction of the processing of your Data.
• You have the right to request the deletion of your Data.
• You have the right to data portability (the ability to retrieve part of your data in an open, machine-readable format).

In general, to exercise your rights, please send your request (indicating your email address, surname, first name, postal address and a copy of your identity document) by email to lescanoesdumarais@gmail.com and/or by post to the following address:

LES CANOES DU MARAIS
1250 route des Sables 85800 Givrand

All requests must be accompanied by proof of identity. Please note that you can directly view, modify, or delete your personal data on our website by accessing your personal space, if applicable.

For any additional information on your rights, you can consult the CNIL website.
We will send you a response within a maximum of 2 months following the date of receipt of your request.

PROCEDURE IN THE EVENT OF LOSS OF PERSONAL DATA:

In the event of a personal data leak, LES CANOES DU MARAIS undertakes to notify the CNIL and any user whose personal data has been compromised of the breach as soon as possible, and then attempt to remedy the breach and mitigate any potential consequences.

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Unless you object, you may receive commercial information by mail from LES CANOES DU MARAIS or third-party partner companies. Furthermore, if you have checked the box provided for this purpose, you may also receive information electronically from these partners.

LES CANOES DU MARAIS may also send you offers or emails related to your previous purchases, unless you object.

The data collected by LES CANOES DU MARAIS from its customers as part of an order may be shared with a partner for purely statistical analysis purposes. This has no impact on the completion of the transaction. The data is shared in strict compliance with the provisions of the French Law of January 6, 1978, amended in August 2004.